You can find out more about our bespoke design process here.

Typically, the process of designing and crafting a bespoke engagement ring takes between 4 to 8 weeks, following client approval. If you're working with a specific timeline, let us know, and we will do our best to accommodate your needs.

All of our diamonds are ethically sourced. Whether you desire a classic round diamond, a sophisticated emerald cut, or a unique pear-shaped diamond, our Founder and Diamond Specialist Cara will help you select the perfect stone.

Absolutely! One of the advantages of creating a bespoke engagement ring is the opportunity to incorporate personal elements that make your piece truly special. Whether it's engraving a meaningful message, including a birthstone, or using a family heirloom diamond, we can bring your ideas to life and create a uniquely personal piece.

We offer a wide range of high-quality fine metals, including platinum, 18k white, yellow, and rose gold. We will help you choose the metal that best complements your diamond and design preferences, while also aligning with your lifestyle and durability needs.

Yes! After we finalise your design, we can provide you with a detailed 3D rendering of the ring. This allows you to view the design and make any adjustments before we begin the crafting process.

Yes, we offer resizing and adjustments after purchase. If your ring ever needs resized or any other adjustments to maintain its perfect fit, simply let us know, and we’ll ensure it’s restored to its optimal condition. We are committed to ensuring that your ring always fits comfortably and continues to sparkle for years to come.

Given that each bespoke engagement ring is custom-made to your specifications, we do not offer refunds. However, we strive to ensure complete satisfaction with every piece we create.

To insure your jewellery, you’ll need a valuation signed by a professional jeweller. At Carah, we provide a complimentary valuation with every piece of jewellery. This valuation can then be submitted directly to your insurance provider.

Of course! Many of our clients choose to design a wedding band that perfectly complements their engagement ring. Whether you want a seamless match or a distinctive band that enhances the design of your engagement ring, we will work with you to create a wedding band that is the perfect finishing touch to your custom set.